Forward Deployed Engineer — Digital Transformation
@ KissTour
- 01Embedded with a Vietnamese travel company as the hands-on engineer driving digital transformation across web, operations, and AI tooling.
- 02Rebuilt online booking flows (tours, airport fast-track, visa) on WordPress/WooCommerce with custom plugins, REST APIs, and hardened payment endpoints.
- 03Built a zero-touch CI/CD pipeline with byte-verified deploys and one-command rollback; integrated bookings into Lark CRM.
- 04Rolled out guardrailed AI agent workflows (Claude) so non-technical operations staff safely work the CRM — scoped permissions, allowlisted commands, full audit logging.
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